Never Miss a Job Call Again.

The AI sounds natural and professional. Most callers don't notice, and those who do generally don't mind — they just want their emergency handled. You control the greeting and can choose how transparent to be.

The AI can transfer calls to your staff or on-call tech in real time. You define the rules — emergencies go straight through, routine calls get handled by the AI. If no one is available, the caller is added to a priority callback list.

Absolutely. During setup, you configure your services, service area, business hours, call handling preferences, and emergency protocols. You can update these settings anytime from your dashboard — the AI adjusts its behavior immediately based on your configuration.

It escalates. Complex or unusual requests are flagged and routed to your team for callback. Every call is logged with a summary, so nothing falls through the cracks even if the AI can't fully resolve it on the spot.

Absolutely. The AI works 24/7. Emergency calls are identified based on urgency keywords you define (burst pipe, no AC, power out) and immediately routed to your on-call tech or added to a priority callback list.

Yes. We integrate with most phone systems via call forwarding, VoIP integration, or as an overflow when your lines are busy. The guided setup walks you through it in minutes.

Many clients use OzyOps to replace outdated answering services or supplement overwhelmed staff. We offer better qualification, automated follow-up, and continuous script control from your dashboard — all for a comparable or lower monthly cost.

Month-to-month. No long-term contracts. Most clients see results within the first few weeks and stick around because they're capturing revenue they used to lose.

You choose a tier based on your call volume. Each plan includes a set number of minutes per month (500, 1,200, or 2,000). If you go over, additional minutes are $0.75 each on Starter and Essential, $0.60 on Professional. Your subscription renews automatically on the same date each month.

Upgrades take effect immediately — you only pay the prorated difference for the rest of the month. Downgrades are scheduled for the end of your billing period, so you keep all your current features until then.

Most businesses are live in under 30 minutes. Our guided setup walks you through everything — business details, AI script preferences, call forwarding, and team invites. You approve the call flow, set your routing rules, and start taking calls the same day.

All call logs and summaries are sent to you. Recordings are stored securely and used only for script optimization. We never sell your data, and it's only processed by the vetted service providers listed in our Privacy Policy.